Responsive recruiter
About the Role
The Director of Retail Banking is a senior leadership role responsible for driving the Bank’s consumer growth strategy across branch operations, digital delivery, deposit growth, and customer experience.
This role goes beyond traditional branch oversight and focuses on scaling retail banking as a core growth engine while ensuring strong operational discipline, regulatory alignment, and measurable performance outcomes.
This role goes beyond traditional branch oversight and focuses on scaling retail banking as a core growth engine while ensuring strong operational discipline, regulatory alignment, and measurable performance outcomes.
What You’ll Do
- Lead retail strategy across branches and digital channels
- Drive deposit growth, customer acquisition, and product adoption
- Oversee branch performance, KPIs, and operational consistency
- Build a scalable retail operating model focused on outcomes and accountability
- Partner cross-functionally with Compliance, Operations, IT, Finance, and Commercial teams
- Lead key initiatives including onboarding, digital expansion, and product strategy
- Ensure regulatory compliance, audit readiness, and strong control execution
- Develop and lead high-performing retail leadership teams
- Provide executive and Board-level reporting and insights
What We’re Looking For
- 10+ years of retail banking experience, including multi-branch or enterprise leadership
- Strong knowledge of retail operations, deposit products, and regulatory requirements
- Proven ability to drive growth while maintaining compliance and control discipli Experience building scalable operating and performance frameworks
- Strong leadership presence with ability to influence at the executive level
- High level of judgment, discretion, and accountability
Minimum Qualifications (Required)
- Bachelor’s degree
- 10+ years of progressive retail banking experience
- 5+ years in senior leadership overseeing multiple markets or functions
Preferred Qualifications
- Bachelor's degree or relevant certifications
- Experience in digital banking transformation or multi-channel delivery environments
Additional Requirements
- Ability to travel between branch locations
- Valid driver’s license
- Ability to pass background and credit check
- Adherence to all company policies and regulatory requirements
- This role requires regular in-person presence within a branch environment to effectively lead day-to-day operations and support retail teams
Technology & Communication Requirement
- Active participation in virtual meetings and use of Bank-approved systems (Teams, Outlook, MFA)
- Ability to maintain functioning audio/video capability for meetings and training
Compensación: $140,000.00 per year
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Herring Bank
Herring Bank was founded in 1899, by Colonel C.T. Herring. Colonel Herring lived in Vernon, TX and saw a need for a bank. The cattleman would drive their cattle from Oklahoma through Vernon to Fort Worth to sell their cattle. When the cattleman sold their cattle and they went back to Oklahoma they were loaded with cash. Oklahoma was know as the badlands for a good reason, when the cattleman crossed in to Oklahoma they could lose their life and it was a sure bet that they would lose their money. With a bank in Vernon, TX, Herring Bank, they could deposit their funds and when they crossed into Oklahoma, the badlands, they would not lose their money, so the thieves had no reason to rob them
At Herring Bank we “Build Relationships for a Lifetime” come join us at our family owned bank.
MEMBER FDIC – EQUAL OPPORTUNITY EMPLOYER
Página Web de la Compañía: www.herringbank.com
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