Herring Bank

Branch Manager

Location

Amarillo Civic Cir

Type

Full Time

Responsive recruiter
About the Role 
The Branch Manager leads all aspects of retail branch operations, ensuring strong customer experience, operational excellence, compliance, and business growth. This role requires a hands-on leader who can manage day-to-day operations, develop staff, and drive performance in alignment with regional goals.  

What You’ll Do 
  • Oversee daily branch operations, ensuring compliance with policies, procedures, and regulatory requirements  
  • Open and manage a full range of consumer and business accounts in accordance with KYC/AML standards  
  • Support teller line operations and ensure smooth frontline service delivery  
  • Drive customer satisfaction through high-quality service and timely issue resolution  
  • Lead business development efforts, including community engagement and CRA initiatives  
  • Coach, develop, and manage branch staff to support performance and growth  
  • Monitor and achieve branch KPIs, productivity, and profitability goals  
  • Address audit findings, manage risk, and ensure ongoing staff training  
  • Maintain a strong on-site presence to lead operations and support the team  
What We’re Looking For 
  • 7–10 years of banking experience, including 5+ years in a leadership role  
  • Strong knowledge of retail banking operations, compliance, and customer service  
  • Experience opening consumer and business accounts and understanding required documentation  
  • Proven ability to lead teams, drive performance, and develop employees  
  • Strong analytical, communication, and problem-solving skills  
  • Ability to manage multiple priorities in a fast-paced environment 
Compensation: $68,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.herringbank.com

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